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MKP Post Offices

Legal

Privacy
Policy.

How we collect, use, and protect your personal information. Last updated January 2025.

Who we are

MKP London LTD operates MKP Post Offices — a group of Post Office branches across London & Essex. We are the data controller for any personal information you provide to us through this website or in branch.

If you have any questions about how we handle your data, contact us at greenstreetpostoffice@gmail.com.

What information we collect

We only collect information that is necessary to provide our services or respond to your enquiries.

  • Contact form submissions: Your name, email address, and message when you use our contact form.
  • In-branch transactions: Information required to process postal, financial, or government services — for example, names and addresses for parcels, or ID for passport applications.
  • Website analytics: Anonymous data about how visitors use this website (pages visited, time spent). This does not identify you personally.

How we use your information

  • To respond to enquiries you send us via the contact form
  • To process postal, financial, or government service transactions in branch
  • To comply with legal obligations (for example, record-keeping requirements for financial services)
  • To improve this website using anonymised analytics data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How long we keep your data

Contact form enquiries are retained for up to 12 months. Transaction records required for legal or regulatory purposes are kept for the period specified by those obligations (usually 6 years). Anonymous analytics data has no fixed retention period.

Third-party services

This website uses a small number of third-party services:

  • Google Maps: Used to display our location on the contact page. Google's own privacy policy applies to any data collected by the map embed.
  • Post Office Ltd: As a Post Office branch, some transactions are processed through Post Office Ltd systems. Post Office Ltd's privacy policy applies to data processed in this context.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (where we are not legally required to retain it)
  • Object to certain types of processing
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

Cookies

This website uses cookies. For full details, see our Cookies Policy.

Questions about your data?

Email us and we'll respond within 5 working days. Or pop in and ask us in person — we're at 164 Green Street, Forest Gate.

greenstreetpostoffice@gmail.com
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